Notice to Passengers: NCL NORWEGIAN BREAKAWAY
Norwegian Cruise Line (NCL) has advised the Federal Maritime Commission that it intends to offer some compensation to passengers who were on board the NORWEGIAN BREAKAWAY when that vessel encountered severe weather on a voyage returning to New York on January 5, 2018.
For details and restrictions on the offer NCL will make to affected parties, including expiration date, contact your travel professional or the NCL Reservation Department at 1-800-327-7030.
The Federal Maritime Commission reminds cruise passengers that they should always carefully read their ticket contract, which states the cruise line’s obligations with respect to cancelled voyages and changes in itinerary due to weather.
If cruise passengers have purchased travel insurance, they should consult their policy to determine whether to file a claim.
The Federal Maritime Commission has limited authority over cruise lines and administers the legal requirements that Passenger Vessel Operators (PVOs) maintain financial responsibility for the protection of passengers for non-performance of a cruise or a death or injury while on a cruise.
To request assistance regarding a dispute with a cruise line, contact the Federal Maritime Commission’s Office of Consumer Affairs & Dispute Resolution Services at 202-523-5807 or at firstname.lastname@example.org.