Haimark Line, Ltd Cancels Future Cruises – Notice and Information for Passengers - Federal Maritime Commission
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Haimark Line, Ltd Cancels Future Cruises – Notice and Information for Passengers

April 25, 2016
NR 16-07

Contact: Sandra L. Kusumoto, Director, Bureau of Certification and Licensing, (202)523-5818

Press Contact: Karen V. Gregory, Secretary (202)523-5725

The Federal Maritime Commission advises passengers that Haimark Line Limited (Haimark), a passenger vessel operator, has cancelled all future cruises. Haimark operates a single vessel, the Saint Laurent.

In accordance with Commission regulations, Haimark maintains an escrow account for the purpose of refunding applicable passenger fares and deposits for cruises departing from a U.S. port in the event that the cruise line fails to perform any such cruises. The escrow account does not provide reimbursement for payments for air travel, shore-side hotel expenses, or other expenses that do not constitute water transportation or its related services. Further information about the legal requirements of the passenger vessel operator program can be found on our Passenger Vessel Operators webpage.

The escrow agent will automatically process refunds and send payments to passengers who paid deposits or fares for cruises on the Saint Laurent. However, passengers who previously obtained a refund from their credit card issuer or travel insurance are not eligible.

The Commission’s Office of Passenger Vessels and Information Processing is available to assist passengers with respect to questions about Haimark or their refund procedures and may be contacted by phone at (202) 523-5818 or e-mail at pvo@fmc.gov.

The Federal Maritime Commission is responsible for regulating the nation’s international ocean transportation for the benefit of exporters, importers, and the American consumer. The Commission’s mission is to foster a fair, efficient, and reliable international ocean transportation system while protecting the public from unfair and deceptive practices.